Here’s the Scoop!

Frequently Asked Questions

  • Yes! We has a balloon order minimum $849 for focal point backdrops and $250 for deliveries. Working with a smaller budget? No problem! Anything less can be made fully constructed and available for pickup (see Grab & Go’s).

  • Each grab-n-go comes with a 4ft to 7 ft (depending on your selection) pre-inflated garland, hooks to mount the garland and extra balloons in case any are popped in transport. You will also receive detailed instructions on how to hang your beautiful garland

  • Pickup is available at our Richardson office Monday-Friday 9:30am-4:30p

  • We recommend using a full size SUV with no carseats or other items and folded-down seats to transport your grab-n-go. We cannot guarantee that your garland will fit in smaller vehicles.

  • If your order has met the required minimum of $849, it would be our pleasure to deliver and install our creation for you! Delivery times are scheduled based on your event start time and venue availability.

  • Woohoo! We’d love to work with you.

    Order Custom Installations here!

    Book Your Event Planning Consultation here!

    Order Grab & Go Garlands here.

  • Our custom balloon décor pricing varies based on the type of design, complexity, length, volume, and delivery & installation costs.

    Delivery Fee:

    We calculate delivery & installation fees on top of your order. The delivery fee is calculated based on the distance from the zipcode 30005 to your event location.

    Installation Fee:

    Our installation fee is 20% of your order subtotal.

  • For Custom Installation Orders:

    If you need to reschedule your booking, you must do so at least one week prior to your event date and we would be happy to apply your deposit to a future booking. Cancellations less than one week from your event are no longer eligible to be rescheduled. Deposits are non-refundable.

    Grab & Go Orders:

    If you need to reschedule your booking, you must do so at least one week prior to your pickup date.

  • We will certainly try our best to accomodate your event! Last-minute orders are only accepted based on our availability and may be limited to only the balloons we have in stock. The order total for last-minute bookings will be due upfront and may be subject to a rush booking fee.

  • Our Grab & Go option is a more cost effective option and use the same professional grade balloons that we use in our own installations

  • It is your responsibility to monitor the weather and ensure you’re comfortable proceeding with your event as planned. If your event is outdoors and you’d like to have a tent covering, you would be required to find that separately unless you hired Cool Nabs Events for event planning & design. In the event of unexpected bad weather, we may not be able to set up and will have to cancel your event without a refund. We do always suggest we have a back up plan for outdoor events.

    Additionally, if we do hire 3rd party vendors on your behalf their weather policies may prevent them from setting up.

  • We use only the highest quality balloons and materials, however, some may pop or deflate sooner than anticipated. We cannot guarantee your balloons will last once they have been delivered or picked up. Environmental factors, including weather, children, pets, different surfaces, hot or cluttered car conditions, and foliage can jeopardize the lifespan of our creations. We will replace anything we pop in transportation or during setup.

     That being said, indoor balloon garlands could last up to a month or more (no guarantees) if kept away from direct heat and sunlight.